Delivery Process
After your order is approved, your product is delivered to the courier company to be sent to the address you provided within 3-7 working days. Orders are not shipped on holidays and holidays.
Your orders received on official and national holidays will start to be shipped on the first business day following the day of the holiday or public holiday, according to the order of the order. Orders given to cargo before the holiday will start to be delivered from the day following the end, since cargoes do not work on Holidays and Public Holidays.
Delivery time and conditions may vary in cases arising from the buyer (not being at the address, not having an authorized person to take delivery, moving the buyer from the address, etc.). The tracking process will start when your order is shipped. You can access the cargo tracking number required to track your order by clicking on your relevant order in the "My Orders" section under the My Account menu heading. You can receive your order from the cargo officer against signature by presenting a picture ID.
Please open the cargo box when receiving your product and make sure that its contents are complete and undamaged. In case of any mishap, send the product back with a report to the cargo officer. If you are not present at the address at the time of delivery, your order will be delivered to the person at the delivery address, after its picture ID is checked and its signature is received.
If there is no one at the address at the time of delivery, the cargo company officer will leave you a news note.
It is not replaced the person taking the order after give an order.
Shipping Process
In delivery to the address, all cargoes are delivered to you via Yurtiçi Kargo.
You must fill in your address information (address, street, neighborhood, avenue) completely so that your delivery can be made correctly and easily.
The tracking process will start when your order is shipped. You can find the cargo tracking number required to track your order in the "My Orders" section.